Last updated: 1 August 2026

Aiko AI Privacy Policy

This document explains, in ordinary language, what Aiko AI collects when you use the service, why we collect it, how long we keep it and what you can ask us to do with it.

1. Who we are

Aiko AI operates the companion chat service available at aiko-ai.org. When this policy says "we" or "us", it means the team behind Aiko AI. When it says "you", it means the adult using the service.

2. Scope of this policy

This policy covers the Aiko AI website, the chat interface and any account you create with us. It does not cover third-party sites you reach through links placed on Aiko AI.

3. Accepting this policy

By opening an account or sending a message on Aiko AI you confirm that you have read this policy and agree to the handling of information described in it.

4. Account information we collect

When you register we store an email address, a display name and an encrypted password hash. We never keep your password in readable form.

5. Conversation content

Messages, voice notes and images you exchange with an Aiko AI companion are stored so that your companion can keep context between sessions. They are tied to your account and are not published anywhere.

6. Preferences and settings

Personality settings, chosen companions, language and interface preferences are saved so that Aiko AI opens the way you left it.

7. Technical information

We record device type, browser family, approximate region derived from IP address, and timestamps of visits. This information keeps the service stable and helps detect abuse.

8. Payment information

Card details are entered on the payment processor page and are never stored on Aiko AI servers. We retain only the plan name, the transaction reference and the billing status.

9. Cookies and similar technology

Aiko AI uses cookies to keep you signed in, remember your settings and measure aggregate traffic. You can clear or block cookies in your browser, though sign-in will stop working.

10. Analytics

We use aggregate analytics to understand which pages people open and where they leave. Analytics reports contain counts, not conversation content.

11. Why we process your data

To provide the chat service, to keep your companion consistent between sessions, to process payments, to prevent fraud and abuse, and to comply with legal obligations.

12. Legal grounds

Depending on your location, we rely on contract performance, our legitimate interest in running a safe service, your consent for optional features, and legal obligation for tax and record keeping.

13. Data we never ask for

Aiko AI does not request identity documents, financial statements, biometric data, health records or information about your family members. Please do not send such material in chat.

14. Automated processing

Companion replies are generated automatically. No automated decision on Aiko AI produces a legal effect on you; account restrictions are reviewed by a person before becoming permanent.

15. Sharing with service providers

Hosting, payment processing, email delivery and abuse-prevention vendors process data on our instructions and are bound by confidentiality terms.

16. No sale of personal data

Aiko AI does not sell, rent or trade your personal data or your conversations to advertisers, data brokers or anyone else.

17. Legal disclosure

We may disclose information when a valid legal order requires it, or when disclosure is necessary to protect the safety of a person or the integrity of Aiko AI.

18. International transfers

Our infrastructure may process data in countries other than yours. Where required, transfers are covered by standard contractual clauses or an equivalent safeguard.

19. Security measures

Traffic is encrypted in transit, stored data sits behind access controls, and administrative access is limited to staff who need it for a defined task.

20. Retention periods

Conversation history remains available while your account is open. Closed accounts are purged within ninety days, except for records we must keep for accounting or legal reasons.

21. Deleting a conversation

You can delete a single chat or your entire history from the settings screen at any time. Deletion is applied to live systems immediately and to backups within thirty days.

22. Closing your account

Account closure is available in settings and removes your profile, preferences and companions. Closure is permanent and cannot be reversed by support.

23. Your access rights

You may request a copy of the personal data Aiko AI holds about you, in a portable format, once per calendar quarter free of charge.

24. Correction rights

If information in your profile is inaccurate you can correct it in settings or ask us to correct it on your behalf.

25. Objection and restriction

Where local law allows, you may object to processing based on legitimate interest or ask us to restrict processing while a dispute is examined.

26. Withdrawing consent

Optional features that rely on consent can be switched off at any time. Withdrawal does not affect processing that already took place lawfully.

27. Marketing messages

We only send service emails and, if you opt in, occasional product news. Every marketing email carries a one-click unsubscribe link.

28. Age restriction

Aiko AI is for adults aged eighteen and over. We do not knowingly process data belonging to minors and will delete such an account as soon as we learn of it.

29. Third-party links

Pages on Aiko AI may link to external services. Once you leave our domain, the privacy practices of that destination apply instead of ours.

30. Data breach handling

If a breach is likely to affect your rights, we will notify affected members and the competent authority within the deadlines set by applicable law.

31. Changes to this policy

When this policy changes materially we will update the date below and place a notice inside the Aiko AI interface before the change takes effect.

32. Contacting us

Privacy questions and rights requests can be sent to privacy@aiko-ai.org. We reply within thirty days and may ask you to confirm ownership of the account first.

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