Last updated: 1 August 2026

Aiko AI Terms of Service

These terms set out the rules for using Aiko AI: who may join, what you may and may not do inside the chat, how billing works and where responsibility sits on each side.

1. Agreement to these terms

These terms form a contract between you and Aiko AI. By creating an account, sending a message or paying for a plan you accept them in full.

2. Who may use Aiko AI

The service is available only to individuals aged eighteen or older who have the legal capacity to enter into a contract in their country of residence.

3. Nature of the service

Aiko AI provides conversation with fictional companion characters generated by software. Companions are not real people and no statement made by a companion is advice of any kind.

4. Account creation

You must provide an email address you control and keep your registration details accurate. One person may hold one account unless we agree otherwise in writing.

5. Account security

You are responsible for keeping your password confidential and for everything that happens under your account. Tell us immediately if you suspect unauthorised access.

6. Free allowance

Free members receive a daily quota of messages. The size of that quota may change and does not constitute a promise of continued free access.

7. Paid plans

Paid plans unlock unlimited messaging and additional features. The price, billing period and features of your plan are shown before you confirm payment.

8. Automatic renewal

Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel.

9. Cancelling a subscription

Cancellation is available in your account settings and takes effect at the end of the paid period. Access continues until that date.

10. Refunds

Payments are generally non-refundable once the billing period has started, except where a refund is required by the consumer law that applies to you or where a billing error occurred on our side.

11. Price changes

We may adjust prices for future billing periods. Existing subscribers receive notice before the new price is charged and may cancel first.

12. Taxes

Displayed prices may exclude local taxes. Where we are obliged to collect them, they are added at checkout.

13. Acceptable use

Use Aiko AI for personal, lawful conversation. Do not use it to plan or promote anything illegal, harmful or fraudulent.

14. Prohibited content

You must not submit material involving minors, non-consenting persons, real identifiable individuals presented sexually, threats, extremist content or malware.

15. No impersonation

Do not instruct a companion to imitate a specific real person, and do not present Aiko AI conversations as statements made by a real individual.

16. No automated access

Scraping, bulk automated requests, reverse engineering and attempts to extract underlying models are not permitted.

17. Service integrity

You must not interfere with the operation of Aiko AI, probe our infrastructure for vulnerabilities without permission, or circumvent usage limits.

18. Content you submit

You keep ownership of the text, audio and images you send. You grant Aiko AI a limited licence to store and process them solely to operate the service for you.

19. Content generated by companions

Replies are produced automatically and may be inaccurate, inconsistent or unsuitable. Treat them as entertainment, never as professional guidance.

20. Our intellectual property

The Aiko AI name, interface, artwork, character designs and code belong to us and may not be copied, resold or used to build a competing product.

21. Feedback

If you send us suggestions we may implement them without obligation, compensation or attribution.

22. Third-party services

Payments, hosting and delivery rely on third parties. Their outages may affect Aiko AI and are outside our direct control.

23. Availability

We aim to keep Aiko AI running continuously but do not guarantee uninterrupted access. Maintenance windows and incidents may cause downtime.

24. Changes to features

Features may be added, altered or withdrawn as the service evolves. Where a change materially reduces what you paid for, we will offer a fair remedy.

25. Suspension of accounts

We may suspend an account that appears to breach these terms, to be involved in fraud, or to endanger other members, while we investigate.

26. Termination by us

Serious or repeated breaches may lead to permanent closure without refund of the current period.

27. Termination by you

You may stop using Aiko AI at any time and close your account from settings. Closure ends this agreement except for clauses that survive by nature.

28. Disclaimer of warranties

Aiko AI is provided on an "as is" and "as available" basis without warranties of merchantability, fitness for a particular purpose or non-infringement, to the extent the law allows.

29. Limitation of liability

To the maximum extent permitted by law, our total liability arising from the service is limited to the amount you paid to Aiko AI in the twelve months before the claim.

30. Indemnity

You agree to cover reasonable losses we incur because of your unlawful use of the service or your breach of these terms.

31. Emotional wellbeing

Aiko AI is not a counselling service. If you are in distress, contact a qualified professional or an emergency service in your country.

32. Governing law and disputes

These terms are governed by the law of our place of establishment. Before starting formal proceedings, please contact us so we can try to resolve the matter directly.

33. Changes to these terms

Updated terms are published on this page with a new date. Continuing to use Aiko AI after that date means you accept the revision.

34. Contact

Questions about these terms can be sent to legal@aiko-ai.org and we will respond within a reasonable time.

Back to chatting on Aiko AI